Cupping her hand over the phone, she called to colleagues in her office, "Has anyone ever been to Bermuda?" Apparently no one had. This was a travel agent at Co Op Travel here with whom B was dealing in trying to book a trip. "We're very busy right now," she added, "so I'll have to call you back."
Can you believe a travel agent would do this? A. Travel. Agent. A few hours later she called. "I sent out an e-mail to all our offices to see if anyone had been to Bermuda, so far no response," she incredulously said. Hey, google "Tourism Bermuda" you knucklehead. I found it preposterous that someone in the business of booking vacations had no clue how to deal with Bermuda.
The Palliser Hotel also pulled a dumb move. B is trying to book a Valentine's Day dinner for some Fourth Degree Knights of Columbus and has reserved the alcove off the dining room. "We're not sure if we will be 14 or 16," he said to the catering agent. "Would 16 fit comfortably in that space?" The agent didn't really know. Didn't really know?! How can the guy book a dinner and not know how many people will fit into the space he's booking?! Thinking laterally, B called back and asked to speak to one of the waiters in the dining room. "Sixteen would be crowded, 14 would be perfect."
Still haven't heard back from the catering agent. What is wrong with people??
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I just typed you a long note about how my Mom and I lived in Bermuda for three years and suggested you use
ReplyDeleteButterfield and Robinson (here in Toronto) as Lord Butterfield is George Butterfield's father and George is a good friend of mine.
Your agent does not deserve your business - an idiot!
let me know. B.